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This agreement describes the terms and conditions governing the
use of Skywave Broadband's managed Wi-Fi service. You are the
enduser hereinto referred to as ("User"). By creating a licensed
end-user Account and registering for the service, you accept all of
the terms and conditions ("Terms and Conditions") set forth below,
and in any addenda to this agreement, and authorize us to provide
the End User License (as defined below) for a period agreed to upon
placing an order for the Services (the "Initial Term").
PLEASE CAREFULLY READ AND REVIEW THE TERMS AND CONDITIONS BEFORE
REGISTERING. BY USING SKYWAVE BROADBAND'S MANAGED WIFI SOFTWARE,
YOU ARE BECOMING A PARTY TO AND AGREE TO BE BOUND BY THIS AGREEMENT.
YOU FURTHERMORE ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THE
TERMS AND CONDITIONS AND AGREE TO BE BOUND BY THE TERMS AND
CONDITIONS IN EFFECT AND AS UPDATED BY US FROM TIME TO TIME. IN
ADDITION, BY REGISTERING, YOU ARE LICENSING SKYWAVE'S SOFTWARE, AND
YOU ACKNOWLEDGE THAT WE WILL COMMENCE PROCESSING SUCH ORDER AND WILL
INCUR EXPENSES AND OBLIGATIONS IMMEDIATELY.
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End User License
User agrees to register for a license to use Skywave Broadband's
managed WiFi application. Registration involves the creation of a
unique username and password ("the Account") and is valid throughout
the Intitial Term of registration. A license to Skywave Broadband's
managed WiFi application gives the User the ability to securely
access the public Internet or access the public Internet in a
restricted capacity. Furthermore, a license to Skywave Broadband's
managed WiFi application allows the User's Account to be valid at
any Skywave Broadband managed WiFi location.
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Equipment Provided
We, or our agent or contractor may provide User with a radio,
an antenna, and certain software (collectively the "Equipment").
We may also provide a user manual that contains instructions for
setting up and using the Equipment. The Equipment provided by us,
if installed and used properly, allows the User to access and use
the Services.
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Services
Services provided by Skywave Broadband to User by the creation
of an End User License are for the sole use of the User and not
for resale of any kind without the prior written consent from us,
which may be given at its sole discretion. In the event the User
attempts to resell the Services, we may, at our sole discretion,
increase the fees associated with the Services, or terminate the
Services.
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Billing
User agrees to pay all charges to User's account, including
recurring fees, applicable taxes and charges to recover taxes
paid, in accordance with billing terms in effect at the time the
fee or charge becomes payable. User agrees to provide us with
accurate and complete billing information, including User's legal
name, address, telephone number and credit card information. User
agrees to report to us all changes to this information within
thirty (30) days of any change, including any change in the
expiration date of User's credit card. The recurring fee is due
and payable in advance of the respective billing period for which
the User has purchased Services, with the first payment due and
payable on the activation date of the Services. User agrees to pay
a fee for processing unpaid checks or rejected credit cards.
Activation and usage fees are non-refundable. The initial payment
may include non-recurring installation charges including, but not
limited to equipment and activation fees. Delinquent accounts are
subject to immediate termination or suspension of Services at the
sole discretion of us. If payment is not received by us within
fifteen (15) days from the date payment is due, User's account is
considered delinquent and User will be subject to a late payment
fee of 1.5% per month of the outstanding balance on User's account
or $15 dollars, whichever is greater (not to exceed the maximum
rate permitted by law). User is also responsible for all attorney
and collection fees arising from our efforts to collect any unpaid
balance.
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Intended Use of the Services
User acknowledges and agrees that the Services provided by
Skywave Broadband by the creation of an End User License are for
personal use and agrees not to use the Services in a manner
prohibited by any federal or state law or regulation. User further
agrees to adhere to our Acceptable Use Policy ("AUP") which is
available on our Account Management website. Transmission of any
material in violation of federal or state law or regulation,
including, but not limited to any copyrighted material, material
protected by a trade secret or material or messages that are
unlawful, harassing, libelous, abusive, threatening, harmful,
vulgar, obscene or otherwise objectionable in any manner or nature
or that encourages conduct that could constitute a criminal offense,
give rise to civil liability or otherwise violate any applicable
local, state, national or international law or regulation, is
prohibited.
User acknowledges that there is content on the Internet or
otherwise available through the Services which may be offensive,
or which may not be in compliance with all local laws, regulations
and other rules. We assume no responsibility for and exercises no
control over the content contained on the Internet or is otherwise
available through the Services. All content accessed or received
by the User is used by User at his or her own risk, and we and our
employees shall have no liability resulting from the access or use
of such content by the User.
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System and Network Security
Users may not attempt to circumvent user authentication or
security of any host, network, or account (also known as
"cracking"). This includes, but is not limited to, accessing data
not intended for the User, logging into a server or account the
User is not expressly authorized to access, or probing the
security of other networks.
Users may not attempt to interfere with service to any user,
host, or network ("denial of service attacks"). This includes, but
is not limited to, "flooding" of networks, deliberate attempts to
overload a service, and attempts to "crash" a host.
Users may not use any kind of program/script/command, or send
messages of any kind, designed to interfere with a user's terminal
session, via any means, locally or by the Internet.
Users who violate systems or network security may incur
criminal or civil liability. We will cooperate fully with
investigations of violations of systems or network security at
other sites, including cooperating with law enforcement
authorities in the investigation of suspected criminal
violations.
Users understand that there are certain security risks by
utilizing wireless 802.11b networks. We are committed to
maintaining a public network for ease of use and make no
guarantees or representations regarding the security of our
network. We recommend the use of personal firewall software and a
VPN client to attach to private networks. As an option, we support
routable IP addresses to all connection types to support a
corporate VPN. Additional information about personal firewalls,
VPN’s, and other security precautions can be found on our FAQ
website.
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Privacy; Monitoring the Services
We are under no obligation to monitor the services, but we may
do so from time to time and we may disclose information regarding
Users use of the Services for any reason and at our sole
discretion in order to satisfy applicable laws, regulations,
governmental requests, or in order to operate and deliver the
Services in an effective manner, or to otherwise protect us and
our Users. We agree to comply with the terms of our Privacy Policy
as set forth on our FAQ website, as it may be amended from time to
time.
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IP Addresses
IP addresses are normally assigned on a dynamic basis and there
is little or no assurance that the User will be assigned the same
(or even similar) IP address between sessions.
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Restrictions
Users agree not to run any servers in conjunction with the
Services, including but not limited to, electronic mail, NAT, DHCP
and DNS servers. In the event any User attempts to utilize a
server on the network, we may, at our sole discretion, increase
the fees associated with the Services, or terminate the
Services.
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Term / Cancellation
User agrees to a license for the duration of the Initial Term.
After the Initial Term, User has no obligation to renew and the
license shall only renew if User registers for an additional Term
period, or unless otherwise specified by Skywave Broadband. User
may terminate the Services prior to the Initial Term for a partial
or full refund upon Skywave Broadband's determination that the User
is not receiving an adequate level of service.
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Reconnect Fee
If the Services are terminated due to non-payment and/or breach
of the Terms and Conditions or ACCEPTABLE USE POLICY, User agrees
to pay a reconnection fee, if Services are reactivated.
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Disclaimer of Liability
THE SERVICES PROVIDED BY US ARE PROVIDED "AS IS." WE MAKE NO
WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR NON-INFRINGEMENT, OR ANY WARRANTY REGARDING
THE RELIABILITY OR SUITABILITY FOR A PARTICULAR PURPOSE OF ITS
SERVICES. USER UNDERSTANDS AND ACKNOWLEDGES THAT WE EXERCISE NO
CONTROL OVER THE NATURE, CONTENT OR RELIABILITY OF THE INFORMATION
AND/OR DATA PASSING THROUGH OUR NETWORK. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY US, ITS DEALERS, AGENTS OR
EMPLOYEES SHALL CREATE A WARRANTY AND USER MAY NOT RELY ON ANY
SUCH INFORMATION OR ADVICE. WE MAKES NO WARRANTY OF ANY KIND,
EITHER EXPRESSED OR IMPLIED, REGARDING THE QUALITY, ACCURACY OR
VALIDITY OF THE INFORMATION AND/OR DATA RESIDING ON OR PASSING
THROUGH ANY NETWORK. USE OF ANY INFORMATION AND/OR DATA OBTAINED
FROM OR THROUGH SERVICES PROVIDED BY US WILL BE AT USER’S OWN
RISK. USER ACKNOWLEDGES THAT WE ARE NOT LIABLE FOR ANY ERRORS OR
INTERRUPTION IN THE INSTALLATION PROCESS OR IN PROVIDING THE
SERVICES, WHETHER WITHIN OR OUTSIDE THE CONTROL OF US. UNDER NO
CIRCUMSTANCES SHALL THE USER HOLD US OR ANY OF OUR AGENTS,
CONTRACTORS OR REPRESENTATIVES RESPONSIBLE FOR ANY FORM OF DAMAGES
OR LOSSES (INCLUDING WITHOUT LIMITATION ANY DIRECT, INDIRECT,
CONSEQUENTIAL OR INCIDENTAL DAMAGES OR LOSSES) SUFFERED FROM, BUT
NOT LIMITED TO ERRORS, DELAYS, LOSS OF INFORMATION, DELAYS IN THE
INSTALLATION OR PROVISIONING PROCESS, OR INTERRUPTIONS IN THE
SERVICES CAUSED BY THE USER, US OR A THIRD PARTY’S NEGLIGENCE,
FAULT, MISCONDUCT OR FAILURE TO PERFORM. USER UNDERSTANDS THAT
TELECOMMUNICATION AND/OR NETWORK ACCESS SERVICES MAY BE
TEMPORARILY UNAVAILABLE FOR SCHEDULED OR UNSCHEDULED MAINTENANCE
AND FOR OTHER REASONS WITHIN AND OUTSIDE OF THE DIRECT CONTROL OF
US. UNDER NO CIRCUMSTANCES DO ANY SUCH ERRORS, DELAYS,
INTERRUPTIONS IN SERVICES OR LOSS OF INFORMATION NULLIFY OR MODIFY
THESE TERMS AND CONDITIONS. WE RESERVE THE RIGHT TO REFUSE OR
TERMINATE SERVICES TO A USER AT ANY TIME WITHOUT CAUSE. THE
INTERNET CONTAINS UNEDITED MATERIALS, WHICH MAY BE SEXUALLY
EXPLICIT, OR MAY BE OFFENSIVE TO YOU OR OTHERS ACCESSING THE
SERVICES. WE HAVE NO CONTROL OVER SUCH MATERIALS AND ACCEPT NO
RESPONSIBILITY FOR SUCH MATERIALS.
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User Complaint Resolution
In order to resolve a complaint regarding the Services or to
receive further information regarding the use of the Services,
User should contact us at the address and phone number listed on
our website.
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Additional Terms and Conditions
We may, from time to time, send e-mail messages or other forms
of communication to User containing advertisements, promotions,
etc. which may be offered by third parties. We make no
representation or warranty with respect to the content of any such
third party communications or goods or services which may be
obtained in response to such communications and User agrees that
we shall not have any liability with respect thereto, nor shall
any such messages amend the Terms and Conditions unless
specifically agreed to in writing by us. Additionally, our web
site may contain links to Web sites operated by parties other than
us. Such links are provided for your convenience only. We do not
control such Web sites and is not responsible for their contents.
Our inclusion of links to such Web sites does not imply any
endorsement of the material on such Web sites or any association
with their operators.
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Entire Agreement
The Services Order Confirmation and Acknowledgement Terms and
Conditions, the Terms and Conditions, the Acceptable Use Policy
and the Privacy Policy contain the entire agreement and
understanding concerning the Services and supersede all prior
negotiations, proposed agreements, and all other agreements,
whether electronic, written or oral. The Terms and Conditions may
be modified at any time by us and the latest version of the Terms
and Conditions may be found on our FAQ website. A printed version
of these Terms and Conditions and of any notice given in
electronic form shall be admissible in judicial or administrative
hearings based upon or relating to the Terms and Conditions to the
same extent and subject to the same conditions as other business
documents and records originally generated and maintained in
printed form.
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Assignment and Successors in Interest
All of the Terms and Conditions shall be binding upon, inure to
the benefit of, and be enforceable by the respective successors
and permitted assigns of User. Except as specifically stated
herein, neither these Terms and Conditions nor any of the rights,
interests or obligations of User or us shall be assigned or
delegated without the prior written consent of us. Any
unauthorized assignment or delegation shall be null and void.
Notwithstanding the foregoing, we may assign or otherwise transfer
its rights and obligations to any affiliate (whether by purchase
of stock or assets, merger, operation of law, or otherwise) of
that portion of its business related to the subject matter
hereof.
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Venue/Choice of Law
These Terms and Conditions shall be construed in accordance
with the laws of the State of Hawaii (excluding rules regarding
conflicts of law) and the United States of America. In the event
of any dispute, the parties submit to the personal jurisdiction of
and venue in the Superior Court of the state of Hawaii and the
federal courts located in Honolulu County, Oahu.
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Severability
In the event that it is determined by a court of competent
jurisdiction as a part of a final non-appealable judgment that any
provision of these Terms and Conditions (or part thereof) is
invalid, illegal, or otherwise unenforceable, such provision will
be enforced as nearly as possible in accordance with the stated
intention of the parties, while the remainder of the Terms and
Conditions will remain in full force and effect.
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Indemnification
User shall indemnify and hold Skywave Broadband,
Inc harmless against any and all claims, losses, damages
and liabilities sustained by User resulting from, rising out of,
or connected with any breach of, or non-fulfillment of any
representation, warranty, covenant or agreement made by or other
obligation of User contained in these Terms and
Conditions. EU Terms and Conditions
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